Privacy Policy

This Privacy Policy describes how MMD Delivery ("we", "us") collects, uses, shares, and protects personal information when you use our website, mobile apps, and related services at https://www.mmddelivery.com.

MMD Delivery is a multi-sided logistics platform for taxi rides, food delivery, package delivery, marketplace orders, restaurant operations, driver work, and business accounts.

Last updated: August 27, 2026.

We collect information you provide and information created when you use the platform, including:

Account and identity. Name, email address, phone number, password or authentication data, profile photo, preferred language, role (customer, driver, restaurant, seller, or business), and identity-verification documents when required.

Orders, rides, and deliveries. Pickup and drop-off addresses, restaurant and marketplace order contents, quotes, payment status, chat messages related to a job, delivery proof photos, ratings, and support tickets.

Location. Precise location during active taxi rides, deliveries, and driver shifts so we can dispatch, navigate, show live tracking, and complete jobs. We also use approximate location to show nearby availability.

Device and app data. Device type, operating system, app version, push-notification tokens, language settings, IP address, and diagnostic logs needed to operate and secure the service.

Communications. Phone numbers used for SMS verification and transactional messages; records of masked in-app calls during active trips; emails you send to support; and newsletter sign-ups if you subscribe.

Payments. Payment method details are processed by Stripe. We store payment references, amounts, currency, and payout eligibility data. We do not store full card numbers on MMD Delivery servers.

We use personal information to:

create and secure accounts; verify phone numbers; match customers with drivers, restaurants, and sellers; calculate quotes; process payments and payouts; send order, ride, and delivery updates; provide in-app chat and masked calling during active jobs; prevent fraud and abuse; comply with law; and improve reliability and safety.

We may also send service emails and, only if you have explicitly opted in, SMS about your account or an active transaction. Providing a phone number or creating an account is not SMS consent. We do not sell your personal information.

We host application data with Supabase under access controls, encryption in transit, and role-based permissions. Payments are processed by Stripe. SMS, phone verification, and masked calling are delivered through Twilio as a service provider.

Access to production systems is limited to authorized staff. You can delete your account in the MMD Delivery app (Settings / Security → Delete account) for customer, driver, restaurant, and marketplace seller accounts created in the app. You can also request deletion on the web at https://www.mmddelivery.com/legal/account-deletion, by emailing support@mmddelivery.com, or using the contact form. Some records (for example payment, tax, or fraud logs) may be retained as required by law.

The MMD Delivery messaging program sends informational and transactional SMS only after you give explicit opt-in on the public SMS program page or the matching checkbox in the website or app. Creating an account, providing a mobile number, or accepting our Terms is not SMS consent.

When you have opted in, we may send: one-time phone verification codes when you request them; transactional SMS about account security, orders, deliveries, package deliveries, taxi rides, and customer support. Masked calling during an active job is a voice feature, not this SMS program.

Message frequency varies with your activity. Message and data rates may apply.

Opt in: https://www.mmddelivery.com/legal/sms. The SMS checkbox is unchecked by default and is optional.

Opt out of SMS: reply STOP (also STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT). You will receive a confirmation, and we will stop SMS to that number unless you opt in again on the SMS page or, if you previously opted in, by replying START.

Help: reply HELP, email support@mmddelivery.com, or call +1 (929) 492-4563.

Carriers are not liable for delayed or undelivered messages. Our Terms of Service include the full messaging terms.

We share information only as needed to operate the platform:

Other users on a job. Customers, drivers, restaurants, and sellers see the details required to fulfill an order or ride (for example pickup address, order items, first name, vehicle info, or live location during the job).

Service providers. Supabase (hosting and database), Stripe (payments and Connect payouts), Twilio (SMS, Verify, and voice), Mapbox (maps and routing), email delivery providers, and error-monitoring tools process data on our instructions.

Legal and safety. We may disclose information to comply with law, enforce our terms, or protect users, the public, or MMD Delivery.

We do not sell personal information. Mobile numbers are not shared with third parties. Twilio processes SMS, Verify, and voice on our instructions as a service provider and does not receive numbers for its own marketing.

You may update profile information in the app, control notification settings where offered, and delete your account from inside the app without contacting support. A public web request path is also available at https://www.mmddelivery.com/legal/account-deletion. Cookie practices are described on our Cookies page.

MMD Delivery is not directed at children under 13, and we do not knowingly collect their personal information.

We may update this policy. The current version is always published at https://www.mmddelivery.com/legal/privacy. Continued use of MMD Delivery after an update means you acknowledge the published version.